Announcing “extreme support” initiative
How many times have you tried to get support from a company offering free mobile analytics and turned down with the fact that you are on your own? How long have you waited before you get a single reply? Did you really understand what happens behind the scenes and got a deep understanding of analytics terminology so your dashboard provides actionable insights? If those questions make you think, here’s our offer:
Analytics is a complex game. It takes time to grasp what your dashboard is telling you all about your app performance. It requires understanding of statistics, maths, application dynamics, user behaviour to benefit from shiny graphics. Therefore we want to help you understand what’s happening behind the curtains, by offering you 1-1 direct consultancy - for every customer.
Wait! 1-1 consultancy for everyone?
Yes - you got it right. When you purchase a Professional or Business plan, you’ll get advanced analytics consultancy for 30 and 60 minutes, respectively. This is valid for those who also have a startup discount. Enterprise Edition customers already have unlimited consultancy plans, and with this latest initiative, we are covering all customers.
What does that mean for you? If you are a thinking about being a new customer, apply now to get this nice offer. Make sure you also consider our startup discount (20% off of Professional Plan), or our free plan which gives you 100.000 sessions (launch) per month absolutely for free. Note that our 1-1 analytics consultancy will start from September 14 for our current and prospective customers.
Applications can be sent directly to email@example.com - we’ll allocate a Skype slot for you as we receive your request. We’ll give you a free 30 or 60 min slot in 1 business day and will exchange our Skype support names. Business plan customers can use 60 minutes in one continuous slot, or divide it into two for maximum productivity. Don’t worry - we do not have a clock ticking next to us so keep calm if you exceed your time.
If you are already a customer of Countly, send us a message stating your questions and your pain points in particular. If you are not a customer, subscribe to one of our plans to get our free, instant 1-1 consultancy to deep-dive into mobile analytics ocean. One person from Countly team will contact you to decide on a suitable time and technology to contact.
Come join us and let’s build your mobile analytics strategy together!
— Countly Team
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