We have been running Countly business for roughly 2 years now, and in the last 3 months, we have seen a massive increase in signups, subscriptions and downloads. Quality of our SDKs have increased, Countly is used by several Fortune 500 companies and we are more than thrilled to be a part of this ecosystem.
It’s been 2 years since our last pricing introduction and we haven’t increased our pricing, despite the big difference among other players in the market (we always have been on the low-end). Lately, almost all players have gone through a price restructuring – mostly due to increasing complexity of underlying platform, servers and SDKs. We are also experiencing the same - an increase in cost of data, servers and maintainance, and our operational costs are getting higher, and we have the desire to continue to offer a quality service for you.
Therefore effective from October 1st, Cloud Edition pricing will increase, starting from 30%. There’s no change in number of sessions and all prices are monthly.
Here’s a list of new prices:
- Free plan (10.000 sessions/mo): This plan has no change.
- Starter plan (100.000 sessions/mo): This is for newcomers. Old price was USD19, and new price is USD60.
- Professional plan (500.000 sessions/mo): Old price was USD69 and new price is USD125.
- Business plan (2M sessions/mo): Old price was USD189 and new price is USD250.
- Large plan (10M sessions/mo): Old price was USD589 and new price is USD800.
- X-Large plan (20M sessions/mo): Old price was USD999 and new price is USD1500.
Here’s a definitive table that shows our latest pricing, including number of session and event limits:
As usual, one session means one launch of an application, regardless of data points it sends to the server. Usually, in one session, we see 5-15 data points sent to server. This number can go high, up to 80 in some cases (e.g radio, video apps that retain user more than, say, a weather application). In any case, we strongly suggest you compare our pricing with other players in the ecosystem and witness the huge difference still after pricing change.
One event is a “custom event” generated on the device. Unlike other analytics platforms, sessions and events are calculated independently and do not affect each other. When you hit one limit, you’re asked to upgrade to next Plan. Note that stored data has now a retention limit, starting from 2 months to 6 months for bigger plans. If you need more retention in your plans, Countly Enteprise Edition can store your data for longer periods.
You may immediately ask – “how about my startup discount?”. It’s still there, still the same (20%) for Professional Plan. Therefore startups will pay a flat USD100 for this Plan as soon as they provide us a legal document stating that they are under 1 year old or have less than 10 employees onboard.
How about other editions?
Countly Community Edition is always here to live – we love and use open source, and we are dedicated to give back to community. Countly server and SDK has been supported by more than 30 developers, and it’s you who make this product a big success in mobile world.
Countly Enterprise Edition is for those who want to have Countly Mobile Analytics Platform self-hosted, and also enjoy support and several features that are not available to Community Edition but readily available with Enterprise Edition: Drills, Funnels, real-time dashboard for online users, User Retention and more. If you want to get more information about Enterprise Edition, we have a very good news: we are offering a price reduction until 31st of December, 2014 for companies willing to migrate from Cloud Edition to Enterprise Edition. Contact us for more information.
New pricing model will go live starting from 1st of October, and will affect existing and new users. If you have any queries about our new prices, please do not hesitate to contact us.
We’d like to thank you for your compliments and valuable ideas during your tests and production use of Countly. We are continuing to demonstrate our ability to solve your analytics problems and provide a robust, real-time platform with a focus on end user data privacy.
— Countly Team